Testimonials

I just picked up my car from mot, very professional, nice, fast service, I can recommend them, I have had experience with various workshops, but this one is the best, the most important thing is that they are very reliable and helpful, my next car will definitely be from hcl

I just picked up my car from mot, very professional, nice, fast service, I can recommend them, I have had experience with various workshops, but this one is the best, the most important thing is that they are very reliable and helpful, my next car will definitely be from hcl

Start to finish, superb, service, Comms, care….i can not fault my experience! I’ve been stung before by second hand car dealers but this sales room is a cut above!

Great customer service, good deals offered and quality car. Collection was quick and easy. Friendly staff.

Brilliant service, got the perfect car I want on a great deal. BMW M135i, got the payment sorted then they came the next day. Car is brilliant, love it.

John was great! super helpful and friendly, extremely happy with the service and the car!! Thank you for your help! And thank you to Dale as well for handing over the car to me! Great company.

Fantastic experience from the start (other than one of their employees getting a bit necky while I was parking my car) dale was a fantastic salesman, not pushy in the slightest and allowed me to check the car in my own time without rushing me, brilliant experience overall.

I had gone along on my recent Easter weekend break to look at two versions of an Audi A3. Upon arrival I had received a warm welcoming from the staff at HCL. I was given the keys to have a look at the two vehicles which I had shown an interest and was given the time and space to ask questions. It was a very relaxing environment. Special mention to John who had made the day easy going, helpful, catered to my needs and all round brilliant customer service. l'd recommend HCL to anyone who wishes looking into purchasing a new car

I purchased a car from HCL today and was really impressed with the service I received. Dale was very friendly and helpful. I am really pleased with my new car. I would definitely recommend HCL.

Bought skoda rapid ...amazing car and very professional staff...highly recommended

Bought my SKODA RAPID last week..amazing customer service and buying car was a smooth and easy process...will definitely recommend this dealer

Today we've just completed on our new car. Never been so well looked after than the team here at HCL. They are super friendly and genuine. The service was not pushy whatsoever like some garages, John who we dealt with couldn't be more helpful nothing was too much. He helped us with his knowledge and expertise throughout our journey. Can't praise or thank him enough. Would highly recommend using again.

Loving the car, was a lovely drive home in the A4

We travelled from our home in North Devon to view a car which was of particular interest to us. Thankfully we found a very clean car with low mileage and with a full service history. We returned home the vehicle the same day and it drove very nicely. Two hours into our return journey, we received a call from the sales person. He had found a spare key and would forward it to us. A great car and excellent customer service. Very happy to recommend this dealer

We are very impressed with the service received, both from the Sales person Dale, who went the extra mile to send us a spare key fob, the cleaning of the vehicle and the performance so far of the car. We were looking for a clean car with low mileage and arrived to find it was exactly as advertised. The team were more than happy to answer our questions.

I bought my car 5 years ago from HCL Prestige and have never regretted buying from them. Their customer care and after sales care was exceptional then and is still exceptional today. These guys treat their customers like family. They have always gone out of their way to make me feel special. It's care and service like this that will keep me coming back to them for all my automobile needs. I hope HCL continue long in to the future. I have recommended them to friends and colleagues and my own daughter always uses them for support and advice for her automobile issues. HCL are amazing and I can not sing their praise enough. I will continue to recommend them to all my friends, colleagues and my family.

John gave absolutely excellent service at sale and also follow up (a sensor within our recently purchased car failed and it was immediately diagnosed and the part ordered, fixed without charge 2 days later as under warranty). This is exactly the type of fuss free service you want when you're buying a special car. Would recommend.

I bought my car 5 years ago from HCL Prestige and have never regretted buying from them. Their customer care and after sales care was exceptional then and is still exceptional today. These guys treat their customers like family. They have always gone out of their way to make me feel special. It's care and service like this that will keep me coming back to them for all my automobile needs. I hope HCL continue long in to the future. I have recommended them to friends and colleagues and my own daughter always uses them for support and advice for her automobile issues. HCL are amazing and I can not sing their praise enough. I will continue to recommend them to all my friends, colleagues and my family.

Had a great experience, buying from HCL 🥰. They had a great selection at a fair price and helped me find exactly, what I was looking for. I had a wonderful experience purchasing a vehicle. The process was stress free and pleasant. Mr. John was very thorough and knowledgeable. He was able to find me a vehicle, that suited my needs. Would definitely 💯 % recommend buying here. All the best to Mr. John and all HCL Team in Ashford, London xxxx 💝💝💝

I had the most pleasant experience buying my BMW 320i John was very easy to talk to and answered my questions to my satisfaction. No Sales man pressure whatsoever.He arranged for full oil service with new front and rear break pads and sensors. Also a new tyre was fitted. And a full years MOT. Also with a set of new number plates.. No additional cost added to the price of the car. With all the extra care , the car looks immaculate. I was happy for him to do the test drive, although he asked if I wanted to take on the steering wheel . I declined as I would familiarise myself with the car in my own time. As the Car Handbook was missing, John reassured me that he had ordered it to be delivered to my home address . Hopefully it will arrive in the next few days. A little touch of care from John . As I had travelled on the bus, he kindly dropped me at Hatton Cross station . All in all, very pleased with my purchase Many thanks John

Bought a MK7 Golf from here. I live nearby. The dealership is very professional, dealing with high-grade cars, and Dale couldn't have been more helpful. It was a very easy process from start to finish, and HCL fitted in 2x £60 tyres free of charge before I collected the car. Highly recommended!

Some may think it difficult “distance buying” a car - but HCL made this extremely easy. My contact, John, was very easy to deal with, handled all my queries in a professional and friendly manner and made the whole experience enjoyable! Having paid a small deposit and agreed an approximate part exchange allowance there was a slight delay due to a manufacturer’s safety recall that needed to be attended to - but the process was quickly completed and I was able to collect a well prepared car on the terms previously agreed.. I am completely satisfied with the car, the deal and the excellent service afforded by John at HCL - highly recommended!!

Seen the car advertised on the internet made a call to Dale who was very informative. I bought this car not seeing it only on dale's word, picked up the car Sunday and was everything he said. Hard to find a genuine car sales manager. If theirs something you see get down and do the deal you will not be disappointed ⭐⭐⭐⭐⭐ Thank you.

Some of the best customer service I've experienced. Bought a Jeep Renegade a few months back, had a few minor niggles with it which have been taken care without any fuss whatsoever. Couldn't be happier with how they've looked after me.

We have brought 2 cars from this dealership and honestly they are great it’s a real pleasure to do business with

Wonderful friendly professional service from John. Thanks to the Ulez expansion I had to buy a cheap little run around that was compliant and Prestige Cars gave me a good trade in price on my not so old car. Smooth transaction and I’m enjoying my new car, thank you.

If you are looking for a good quality car with exceptional after care service, well your in the right place. I recently purchased my car. Had a issue with my tires and HCL replaced them with new ones without hesitation. The staff is very accommodating and friendly.

I have recently bought a Kia Ceed from HCL and the service from Dale and the team was fantastic, love the car and would highly recommend this garage.
Many thanks.
Kieron from Farnborough

Felt very relaxed Dale who managed my sale was fair with part exchange and patient with the paper work, very knowledgeable on cars sine still working even after retiring, the rest of staff there were friendly, did not feel pressured into the sale either, they stock really high end cars and reasonable prices too

I decided to buy car, search and like car in HCL showroom. John was very helpful, he was in constant touch via telephone answering all the question. The staff were welcoming. I had specific car but John showed us few more car of the same make, gave ample time to take look at cars. Answered all ours question. Arrange the right car with finance. Good service, good communication and customer care.

Matty loves his first "whip", thanks to John for making the transaction very easy.

I recently purchased a car from this showroom, and I am extremely satisfied with both the buying experience and the exceptional after-sale service they provide. From the moment I walked in, I felt welcomed and valued as a customer.

The showroom itself was well-designed, showcasing a wide range of high-quality vehicles. The staff members were knowledgeable and approachable, providing valuable guidance throughout the entire purchasing process. They patiently listened to my preferences and requirements, helping me find the perfect car that suited my needs.

What truly sets this showroom apart is their commitment to after-sale service. They go above and beyond to ensure customer satisfaction even after the purchase is made. The post-purchase support has been outstanding.

Thank you John for excellent services.

Contacted them about buying a used car after seeing an ad on Autotrader. They were very responsive and helpful over the phone as I wanted to make sure everything was in place before I travelled to their showroom.
When I arrived they were very welcoming and accommodating, offering me and my wife and child drinks and use of the facilities before checking out the car. John the salesman took me for a test drive and was very knowledgable about the car and went through the different options for purchase in detail as well as their pros and cons. It very much felt like he was trying to help me get the best deal the whole time.
The company gave a fair valuation for my old car for part exchange and helped me procure insurance to drive my purchase away on the day as my insurance company was experiencing technical difficulties. There was a small mishap where the car I was buying got a slight dent from a showroom door, but the staff were very apologetic and offered me a range of options including money off for damage or repair at a time convenient to me. Very well handled all in all.
All of the staff on site were extremely polite and helpful, including Mahmoud who helped us register the car tax and sorted the temporary insurance. I would 100% recommend shopping here if you’re in the market for a used car. This company is very invested in making sure you get the right car for the right price and that the customer is satisfied. Would recommend.

I bought a car today from them. Everything is perfect, they are very professional and responsive. They did everything that makes me like the car. Thanks John and Ibrahim. If there is more than 5stars I would have chosen it.

John @ HCL made buying a beautiful Mini a really pleasant experience. From viewing the car to its delivery, his honest and professional approach made us feel confident we were being sold a genuine decent car. Very pleased with our purchase!

Professional service Dale dealt with my sale who was knowledge and patient they even part exchange with a fair price, staff there friendly did not felt pushed or pressurised to buy, the vehicle was also priced fairly

Excellent customer service, the sale went smoothly and so far all is going well with my Toyota RAV4. Very friendly and helpful stuff.

Amazing service! Highly recommended!
Mahmood & the team were brilliant and friendly. It’s my first time buying a car and nothing much to worry. 101% they ensured the car was in great condition.
Well done HCL team!!!

HCL are amazing - I am over the moon with my car but more importantly their service is unbeatable. Everyone is so friendly, helpful and they really go above and beyond . I would recommend HCL to anyone looking to purchase a new car !

hi hcl thanks for your friendly service, l am please with my new mercedes- benz, and l wound recommend my friends and family to your showroom

The service was excellent except. I felt completely relaxed during the whole process everybody was eery helpful. Wewe.

Hassan and the team were brilliant throughout. Nothing was too much trouble, a relaxed experience with no hard sell or impatience while we took our time to decide. Even the coffee was good! It’s our first time buying from HCL, but we’d definitely recommend them.

These guys took away all the worry about buying a second hand car. They were absolutely great to deal with. I got a wonderful car at a great price and no fuss. They ensured the car was serviced, **** and span and anything that needed doing was done by the time I picked it up. I am very grateful and would recommend them very highly

I would recommend them to anyone. Excellent customer service.

HCL Prestige offered me amazing customer service and brilliant support. Not only was the car as described, they went the extra mile to make sure everything described is in good working condition. They have just taken the trophy of best dealership from JLR. Well done Team!

Would recommend to family and friends, friendly and helpful customer service from start to finish, Great Experience 🙌🏿

Very professional staffs and brilliant services. 100% recommended

the best car dealer I've ever been to, helpful and above all very honest not like others I sincerely recommend him for sure the next car will also be from him

My wife and I are very happy with our Kia Sportage. Both Dale and Mahmood were very helpful and friendly and I would definitely recommend HCL Prestige Car Supermarket to my family and friends.

My husband bought car for me,Mercedes GLA, three months ago. I need to say that these guys are amazing if you need advice and recommendations. Very reliable and helpful. Thank you very much for all your help! You are all brilliant!

The customer service at HCL Prestige cars is absolutely superb!! The guys are very welcoming, they know their stuff, they never try to hard sell and their after sakes support is the best I have experienced.
I have already recommended HCL Prestige Cars to work colleagues and friends and family.
Honestly, these guys are great! I can’t speak highly enough of their customer service. And my wife and I love the Audi we purchased from them. Thank you guys! 👍

A lovely service from them ❤️❤️❤️ A very good cars and prices..They're so kind and helpful to me 🙏🏼❤️ Thanks for the lovely car 🚗

Great experience with this company. All done over the phone, salesman kept in contact throughout & was very pleasant. They even went above & beyond by driving the car from London to Dundee for us. Would definitely recommend them. Very happy customer 😁 thank you so much.

I bought a car in this house two weeks ago. So far, I have been driving well without any problems. He kindly helped me with the guide to buy the car and decided to help me with the problems that will come later. It was a satisfactory service and I highly recommend purchasing in this shop.

Very Professional And throughout amazing Experience
I Bought Audi A3 From HCL and i am very happy with the car.Very Professional,Friendly staff.It was easy and hassle free sale.I booked an appointment and they took me test drive the car.Sale wasn't pushy they gave me enough time to satisfied with the car.The Car was exactly they have described.Overall my experience with HCL is amazing i will buy car from them again and i would recommend everyone they can buy car confidently.

Audi A5 2016 model purchase
Hassan helped me in my car purchase. Cannot fault the customer service. Only got the car last Thursday so I have to wait and see how the car function before make a verdict on the car performance. Only criticism is that I wish the car was at least washed but it’s not end of the world. Thanks

Great service :-)
Their communication was always on point and very detailed. When we visited the Ashford office they were all so welcoming and took time to go through everything again to make sure we were happy. We will definitely be recommending them to family and friends. We had a great experience. Wishing them the best!!

great service, highly likey to recommend HCL Prestige
hello. I was very pleased by the service received by Hassan, very professional, no pushy and at , bought the car through a video call where we went through all car details. would highly recommend HCL prestige

Amazing service
Absolutely amazing from the start to finish. Very friendly team, all questions answered. Everything has been shown inside and outside the car, all internal controls explained. Will definitely use them for service, MOT and in a future when decide to buy another car! Highly recommended

My experience was a great one!
From the minute I enquired about the Porsche for sale thur we’re more than happy to assist - I must have called over 10 times to ask and confirm certain details and they went above and beyond to get the answers. The car was as described and I left a deposit then Hassan the owner drove it to me for inspection - the car was great and I’d certainly not hesitate from using them again Thanks :)

I recently bought a Kia Venga from Hassan and his customer service and the garage service was fantastic. They were all very helpful with the questions I had, there was a few little issues with the car but they were fixed straight away. The car was well serviced and anything that needed changing was changed at no cost. I highly recommend this garage and would go back in the future.

Exceptionally well presented vehicles, excellent & respectful customer service. Would recommend

Bought an Audi Q5 from this company last week. Not new but in very good nick for it's age. Promised to organize a spare key, MOT and car wash which they did smoothly one week after purchase. They were a friendly bunch of people and very helpful without being pushy. I found my experience positive in every way and love my car. I would not hesitate to buy another car from them in the future and my 3 little dogs fully agree. They enjoyed the test drive and were very welcomed at our visits to the showroom!

Recently purchased a Vauxhall Astra from HCL, and I must say I am impressed both with the car & service provided by the team. Furqan had dealt with us from start to finish, providing excellent service till the very end. He was helpful throughout the whole process, we truly appreciate it! He allowed us to view the car however we felt comfortable, and we were also able to take the car on a test drive locally. The car was very well maintained and clean!

Unfortunately, after a few days of driving the car we did notice some issues. We took the car back to HCL. Once again, Furquan dealt with the queries with the upmost respect & kindness. After the team checked the car, and appropriate equipment was ordered straight away and repairs has been booked in at our convenience.

Furqan (& team) thank you so much for your help! Really appreciate it :)!!

The car was very well presented and the service from Mahmood was excellent. A problem with the reversing sensors was identified after a few days and was fixed free of charge. I would highly recommend HCL.

Just bought a third vehicle.. a Mercedes benz A180 sport for my wife...she is absolutely delighted with the car. Highly recommended👍

I bought my S4 avant from them and the car was presented in immaculate condition. They have amazing and high spec cars. Excellent ambience, clean cars, and a very nice showroom. This is my third car from them, the team was friendly and polite. Best car dealership near Heathrow.

Great service. Loved how furan handled my needs. Recommend 100%

Amazing service! Totally recommend!

Excellent customer care. Had a wonderful experience with these people, found the exact car which I was looking for three months. They were patient and helpful. They know what they are selling, qualified and experienced people. Would definitely recommend friend & family. Thank you team HCL.

Excellent service and good unrushed test drive. Car was beautifully presented and valeted throughout. 12 months MOT provided and basic service completed just before purchase. Drive away insurance and extended warranty provided hassle free and for reasonable cost. A few small issues found days after purchase were addressed quickly and for free. Price of vehicle was slightly above Autotrader average.

A car dealership without the nonsense! I was rather anxious about buying a car on my own but Mahmoud put me at my ease instantly. He was kind, patient, polite and courteous but above all he was extremely helpful. He helped me to find a brilliant insurance quote and helped me tax my beautiful new car. I would highly recommend this car showroom and the brilliant staff.

I had been searching for a decent car for more than one month and finally ended up in HCL. The best thing I liked there is the selection of cars and a very pleasing service. I bought a Merc C class from them. The car was very neat and clean. Mahmood came along with me for the test drive and explained me all the features of the car. He was very friendly. The price was also good. He was also open for sensible offers. I have recommended to my friends already. I will be writing another review few months later about the technical conditions of the car. Thanks Mahmood and good luck

Amazing customer service. Took some time for me to get the funds but the staff were very patient and not in any way pushy. Lovely car and really would recommend

Very happy with the service provided from HCL, they made me feel comfortable when buying my new car, that I am very happy with. Both gentlemen were professional and non pushy, they have me a fair price for my old car. Would highly recommend. Thank you HCL

Excellent second-hand car dealership, variety of cars and friendly service.
Very professional and friendly attitude. Helped us to chose our new car, and although we came to check a particular car we ended up buying another, and in our opinion, better car. Some minor repairs were agreed, done and the purchase completed a couple days later. We exchanged our old car and it was done very quickly and amicably. There is a wide range of prestige second-hand cars and most likely we will use HCL again in the future.

in January this year, I wanted to buy an Audi with a particular specification. I eventually found one advertised on Autotrader from HCL Prestige Cars. I had never used them before and I contacted them about the car. I was put through to a man called Furqan who was very pleasant, polite and helpful. He answered all my questions about the car, gave me the information I wanted and we agreed a deal for him to have the car delivered to my place in North Somerset to save myself the journey of travelling up to London. The car was delivered on the agreed date and it looked like nrw.. I gave it the once over and took it for a test drive. I am familiar with the Audi brand and the specification I wanted and this car matched my expectations. I paid the money and as far as I was concerned a successful transaction from a good company. Ten weeks later I found a minor issue with the coolant shut-off valve that happened out of the blue. I don't believe HCL would have known about this at the time I bought the car from them. I contacted Furqan and explained my situation and he said to get it checked out and to let him have the quote from a local garage. He said I could either return the car to his garage in London or have the work done in a garage local to me. I had the work done at my local garage and I paid a contribution to the labour to save me taking the car back. I had no problem with this because it would have cost me time and money getting the car back to him. My local garage said HCL were very helpful getting the work done. You never know how good a dealer is until you have to contact them after the original sale. I have to say Furqan from HCL was very professional and helpful. Would I recommend HCL? Yes I would without hesitation. Also, I would have no problems buying my next used car from them again.

HCL are straightforward to deal with, extremely accurate description of the car, great communication and excellent after sales service. I would highly recommend HCL to anyone.

Thank you HCL for providing the best car. I was searching for the car for nearly 2 months and found a really nice car which is value for money at Hcl. The staff at HCL is very polite, they dealt you with great patience and provide you the very best they can. Definitely recommended to friend and family. Thank you team HCL.

Nice guys, no pressure selling, easy transaction, Love my Merc

The car is in very good condition and runs smoothly. I was offered a 6 months warranty for peace of mind. I will recommend HCL Prestige.

HCL are straightforward to deal with, extremely accurate description of the car, great communication and excellent after sales service. I would highly recommend HCL to anyone and will be back for my next car.

Top class service and honest guys running the show, will definitely be going there again when in need of a car. Highly recommended

Mahmood was a very pleasant salesman to deal with not pushy and let us take our time with the car and was always willing to answer any questions asked. Just bought the car today so hopefully it serves me well.

Excellent service, sales team found me an even better deal than I expected. I would 100 percent recommend any vehicle from them. Easy to talk to, very understand of situations.

Really good service from Adam and the team

Very happy, friendly guys with beautiful cars to sell. Completely covid rules compliant and respectful. Good service, thoroughly recommend

Bought a car form HCL Prestige Cars and I'm very happy with the car and was very pleased with the customer service provided from all the team. All the cars are maintained to perfection,very clean from inside and out. The car looks as good and new. I would definitely recommend HCL Prestige to all my friends and family.

We found this company on line while looking to change our car From the first phone call the salesman Mahmood was extremely helpful polite and not pushy. we had a video call to show us the car before we even visited and was able to look at what ever we wanted to in detail and he even pointed out any little issues which they took care of for us if we wanted to buy. We arranged a visit which was very safe clean and had a test drive again with out any pressure. The whole process from beginning to end made it very easy to purchase the car and we would like to thank the team for their assistance. We would totally recomend buying from this company

Adam was very helpful and helped me find the dream car that I wanted. Took me out for a test drive and was very patient. Will defiantly come back. Thank you very much.

HCL helped me purchase my first car and they were very helpful and fulfilled all my needs for my perfect car. The staff members were very polite and understanding. I would highly recommend them to anyone who’s looking to purchase a car. They also helped me find a good insurance company that suited my need.

Bought a mini from HCL and had an issue with the brake sensor a week later. I called them and they changed brake pads and sensor free of charge . Super happy with the service quality here.

Fantastic service from start to finish, car very well presented at pick up! I was even picked up from the train station. Would certainly recommend.

Great experience with this company. All done over the phone, salesman kept in contact throughout & was very pleasant. They even went above & beyond by driving the car from London to Dundee for us. Would definitely recommend them. Very happy customer 😁 thank you so much.

Thank you HCL, I have bought my recent car from them . It was such an easy purchase and amazing service that I received. I would highly recommend the team , as they are very responsive. My car has been a great drive , and given to be in immaculate condition. I cant thank enough for their services.

I am very happy with the service I have received buying a beautiful Mercedes A 220d at Prestige Car supermarket. Mahmoud has been Amazing and I recommend anyone to buy a car here thanks guys

Excellent service and very understanding. Always answering all my questions with quick and appropriate responses. Quick and easy transfer of purchased vehicle. Brilliant service

Bought a Audi Q3 from HCL, couple of minor issues with the car but they were fixed very quickly without any hassle. Friendly staff, thanks very much!

Excellent service, excellent people and excellent collection of car. They are very nice and polite. They listen you and treat you more then a customer. They are proud of there aftercare service and I say yes they should be …… because there after sale service is excellent to none….. in one word above and beyond…. Million times recommended to everyone.